Shipping Policy
At Oranique, we aim to deliver your new bedding efficiently and reliably. To achieve this, we partner with a range of trusted shipping providers across Australia. We're pleased to offer free standard shipping on all bedding items, Australia-wide.
Shipping Details
- Dispatch Time: We aim to dispatch your order within 1-2 business days from our Queensland warehouse.
- Shipping Partners: We work with various shipping partners, including Australia Post and other reputable couriers, to ensure your order reaches you safely and on time. The specific carrier for your order may depend on factors such as your location, the size and weight of your order, and the shipping option selected.
- Tracking: Once your order has been dispatched, you will receive an email notification with your tracking number and the name of the shipping provider so you can monitor its progress.
- Delivery Options & Times:
- Free Standard Shipping: Our complimentary standard shipping typically delivers within 2-8 business days. The specific delivery timeframe will depend on the carrier assigned to your order and your location within Australia.
- Express Shipping (If Available): We may offer express shipping options at an additional cost. If available, express delivery typically takes 1–3 business days, depending on your location and the selected carrier. The delivery timeframe and cost will be clearly displayed at checkout. Carrier partners for express shipping may vary.
- Delivery Areas: We deliver to all regions across Australia, including rural and remote areas. Delivery times to these areas may vary depending on the shipping partner and the specific location.
- Delivery Delays: While we strive to ensure timely deliveries, actual delivery times are provided as estimates only. Delays can occasionally occur due to factors outside of our control (e.g., weather, courier issues, peak periods). We are not liable for any loss or damage arising from delivery delays. Refunds will not be issued solely due to late delivery unless the delay constitutes a major failure under Australian Consumer Law.
Need Assistance?
If you have any questions about our shipping policy, or any other matter, please don't hesitate to contact us at hello@oranique.com.au. We're here to help!